(no subject)
Dec. 14th, 2018 08:47 amMy Amazon account may have been hacked. It worries me as I live on that account.
I bought 2 kindle books earlier this week. Last night I go to page and I have to sign on. I forgot my password, which is usually no biggie, but I then received this 2 step verification. I never signed up for that. I don't have an APP on my phone for this ...phone screens are too small for me.
I call customer service and the person is an air head. I have to spell her my email 7 times and she is yawning and being rude. Sigh. She said that within 2 or 4 hours I would have a reset email.
Up at 6 AM and had to call again. No email. I had to spell my email address to this guy 5 times. He then says he is sending me an email, but I don't get it. He says he sent it three times, but I still don't have it. He said wait a bit.... its 2 hours. I still have nothing.
In the meantime I received an email from Amazon.com about a refund on an order that I made a while ago... but the email in not one were I can email back.
I have just gone to the Amazon page and emailed them for a reset...but it could take 12 hours.
I don't know how to get this fixed.
I know have to go Christmas shopping as I need a couple things I was going to get at amazon...just a calendar and a wallet...but still.
anyone out there have any ideas.
I bought 2 kindle books earlier this week. Last night I go to page and I have to sign on. I forgot my password, which is usually no biggie, but I then received this 2 step verification. I never signed up for that. I don't have an APP on my phone for this ...phone screens are too small for me.
I call customer service and the person is an air head. I have to spell her my email 7 times and she is yawning and being rude. Sigh. She said that within 2 or 4 hours I would have a reset email.
Up at 6 AM and had to call again. No email. I had to spell my email address to this guy 5 times. He then says he is sending me an email, but I don't get it. He says he sent it three times, but I still don't have it. He said wait a bit.... its 2 hours. I still have nothing.
In the meantime I received an email from Amazon.com about a refund on an order that I made a while ago... but the email in not one were I can email back.
I have just gone to the Amazon page and emailed them for a reset...but it could take 12 hours.
I don't know how to get this fixed.
I know have to go Christmas shopping as I need a couple things I was going to get at amazon...just a calendar and a wallet...but still.
anyone out there have any ideas.